Terms of Service
Effective date: October 7, 2026
Welcome to Hayes Horizon. These Terms of Service govern your use of www.hayeshorizon.com, operated by Hayes Horizon (“we,” “us,” or “our”).
1. About Our Services
Hayes Horizon provides commercial strategy and go-to-market consulting to help businesses reduce commercial risk, validate market opportunities, and turn innovation into commercial growth.
Our website describes our approach, experience, and services. Information on this website is general in nature and does not replace advice tailored to your business.
2. Consulting Engagements
Submitting a contact form, requesting a discovery call, or communicating with us does not create a consulting engagement.
The scope, fees, deliverables, confidentiality obligations, and other terms of any engagement will be set out in a separate written agreement. That agreement will govern the consulting services if it conflicts with these website terms.
3. Acceptable Use
You may use this website for lawful purposes. You must not:
Submit false, misleading, or unauthorized information.
Attempt to access restricted systems or another person’s information.
Introduce malicious software or interfere with the website’s operation.
Use the website to send spam or unlawful communications.
Copy or exploit website content in a way that infringes intellectual property rights.
4. Intellectual Property
Unless otherwise stated, website content—including text, graphics, branding, and materials describing the Ascend Method™—belongs to Hayes Horizon or its licensors.
You may view and print content for internal business reference. Other reproduction, modification, distribution, or commercial use requires prior written permission, except where permitted by law.
Third-party names and trademarks belong to their respective owners. References to organizations do not, by themselves, imply endorsement or affiliation.
5. Information You Submit
You are responsible for ensuring that information you submit is accurate and that you are authorized to share it.
Please do not submit trade secrets, sensitive personal information, or confidential business materials through the general contact form. Where necessary, appropriate confidentiality arrangements can be established before those materials are shared.
Our handling of personal information is explained in our Privacy Policy.
6. No Guarantee of Results
Our services support informed commercial decisions and stronger execution. Business outcomes depend on factors including market conditions, organizational capabilities, investment, and implementation.
Examples, testimonials, and descriptions of previous work do not guarantee comparable results for your business.
7. Third-Party Links
This website may link to third-party websites or services. We do not control their content, availability, or privacy practices. Your use of those services is subject to their own terms and policies.
8. Website Availability and Accuracy
We aim to keep website information accurate and current, but we do not guarantee that it will always be complete, error-free, or uninterrupted.
We may update, suspend, or remove website content or functionality. To the extent permitted by law, the website is provided “as is” and “as available,” without warranties of any kind.
9. Limitation of Liability
To the extent permitted by applicable law, Hayes Horizon will not be liable for indirect or consequential losses arising from your use of, or inability to use, this website.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or affects rights that applicable law does not allow you to waive.
Liability relating to consulting services will be addressed in the applicable engagement agreement.
10. Changes to These Terms
We may update these terms from time to time. Updated terms will be posted on this page with a revised effective date and will apply prospectively. Where required by law, we will provide additional notice or seek agreement.
11. Governing Law
These terms are governed by the laws of State of Texas, United States of America, subject to any mandatory protections that apply under the laws of your jurisdiction.
12. Contact
For questions about these terms, contact: